Answer
Orders are typically processed within 1 – 2 business days.
Delivery time depends on your location.
Klang Valley
Same-day delivery option may be available for selected areas and order timings. Consult our sales advisor to inquire further.
West Malaysia
Usually 1-3 business days under normal circumstances
Delivery estimates may vary during festive periods or due to courier delays.
Every bottle sold by HPM2U is sourced from authorised importers and trusted distributors and every products are are genuine and duty-paid.
We are committed to providing only authentic wines, whiskies, spirits and beverages.
Alcohol may only be purchased by non- Muslim individuals aged 21 years and above,in accordance with Malaysia regulations.
Age verification may be required before delivery.
We accept secure online payments through payment methods available during checkout.
Due to the nature of alcoholic beverages, returns are generally not accepted once products have been delivered.
However, if you receive an incorrect or damaged item, please contact us and we’ll be happy to help.
If your order arrives damaged, please contact us within 24 hours of receiving your parcel.
Kindly include:
Order Number
Photos of the parcel
Photos of damaged item
Our team will review your case and assist accordingly.
While we strive to keep our inventory up to date, product availability may occasionally change.
If an item becomes unavailable after your order is placed, our team will contact you promptly to offer a suitable replacement or arrange a full refund for the unavailable item.
Wine vintages and packaging may vary depending on production batches and importer updates.
Unless a specific vintage is stated, the product delivered may differ slightly from the images shown.
We are here to help.
Simply contact us via WhatsApp and we’ll recommend a bottle based on your taste preferences, occasion and budget.
Our team is happy to help.
Need advice on choosing the right bottle?
Contact us via WhatsApp